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TERMS AND CONDITIONS – STUDIO CO-LAB

1. SERVICE INCLUSIONS

Your Studio Co-Lab subscription includes the following deliverables each quarter (every 3 months):

  • 45 custom-branded social media posts
  • One automated lead generation system (landing page + nurture sequence)
  • CRM integration (compatible platforms only)
  • Meta Ads account setup, campaign creation, and ad management

Note: All advertising platform costs (Meta or otherwise) are the responsibility of the client and are not included in the subscription fee.

2. FEES & PAYMENTS

  • The service fee is $6,595 AUD inc GST per quarter, payable upfront before each quarter begins or on payment terms.

  • A once-off setup fee of $995 AUD inc GST is due at the time of onboarding and is non-refundable. This covers initial platform setup and configuration, system setup, strategy development, and integrations.

  • Services do not commence until full payment (including setup fee) has been received.

  • All payments are non-refundable once delivery work has commenced.

  • Clients must maintain a valid credit card on file for Jayframe Media subscription charges and third-party platform costs.
  • Payment options include:

    • Credit card (preferred)
    • Direct bank transfer (on request, full quarterly payment only)
  • If payment fails or becomes overdue by more than 7 days, services may be paused or terminated, and a late fee may apply.

2.1 MINIMUM ENGAGEMENT

A minimum engagement of 3 months is required. Early cancellation is not permitted unless for breach of contract. If the client cancels before the minimum term is complete, they remain liable for the full balance of the one-quarter commitment.

3. CLIENT RESPONSIBILITIES

To ensure successful delivery, clients must:

  • Provide all required brand assets, login credentials, and onboarding material within 7 days of engagement
  • Respond to approval requests within 5 business days
  • Maintain admin-level access to all required platforms (Meta, CRM, website, etc.)
  • Ensure their Meta Ads account has a valid payment method and sufficient budget
  • Transition to or integrate with HighLevel (Go HighLevel) CRM unless another CRM is pre-approved

Jayframe Media is not responsible for delays or performance issues caused by late responses, missing information, or platform inaccessibility.

4. PLATFORM COSTS

  • All advertising spend on Meta or other platforms is the sole responsibility of the client.
  • Jayframe Media will not front, cover, or reimburse any ad spend.
  • Campaigns will be managed based on the agreed strategy and allocated budgets within client-owned ad accounts.
  • Jayframe Media is not responsible for underperformance due to limited budget, account restrictions, or platform policies.

5. APPLICATION PROCESS & ELIGIBILITY

Studio Co-Lab is an invitation-only service available by application. Submitting an application does not guarantee acceptance.

Minimum eligibility criteria:

  • Annual revenue of $1.2 million AUD or more
  • A validated offer or service with existing customers or proven sales process
  • Existing paid advertising history with Meta or similar platforms, with a minimum ad spend of $1,000 AUD/month in the past 3 months
  • Use of, or willingness to adopt, HighLevel CRM
  • Operational readiness to supply brand assets and approvals
  • Credit card on file for service and platform billing

Jayframe Media reserves the right to reject applicants at its sole discretion based on readiness, strategic alignment, or internal capacity.

6. INTELLECTUAL PROPERTY

  • Upon full payment, all deliverables including social posts, ad copy, visuals, and lead generation assets become the property of the client.
  • Jayframe Media retains the right to showcase work in its portfolio or for internal promotion.
  • Any proprietary tools, frameworks, or systems developed prior to or outside the project remain the intellectual property of Jayframe Media.

7. CANCELLATION & TERMINATION

  • Subscriptions are billed quarterly. To cancel, the client must provide 30 days’ written notice before the next billing cycle.
  • No refunds will be issued for early cancellation of an active quarter.
  • Jayframe Media reserves the right to terminate the agreement for non-payment, breach of terms, or ongoing unresponsiveness.

8. WARRANTIES & LIABILITY

  • Jayframe Media will perform services with reasonable skill and care.
  • No guarantees are made regarding specific business outcomes such as leads, sales, or revenue.
  • Liability is limited to the total amount paid by the client in the most recent quarter.
  • Jayframe Media is not responsible for issues arising from platform errors, ad account restrictions, or policy changes.

9. FORCE MAJEURE

Jayframe Media will not be held liable for delays or failures due to circumstances beyond its control, including but not limited to natural disasters, illness, government restrictions, or technical outages.

10. CONFIDENTIALITY

All information, strategy, and assets shared between Jayframe Media and the client are considered confidential and will not be shared or disclosed without written consent.

11. AMENDMENTS

Jayframe Media reserves the right to update these Terms and Conditions with 7 days’ written notice. Continued use of the Studio Co-Lab service after such notice constitutes acceptance of the updated terms.

12. GOVERNING LAW

These terms are governed by the laws of Queensland, Australia.

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